Privacy policy
Last update: October 2025
At Mariangélica Guerra, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase through our online services (hereinafter, the “Services”).
By using this website, you agree to the terms described in this policy.
1. Data controller
The processing of personal information is carried out under the responsibility of:
Mariangélica Guerra Atelier
Email: info@mariangelicaguerra.com
Address: Carrer de Sant Pere Més Baix 51, Barcelona, Spain
(If operating in Colombia, this same document applies under Law 1581 of 2012 on Personal Data Protection).
2. Personal information we collect
We may collect the following information when you browse or make a purchase in our store:
- Contact details: name, address, phone number, and email address.
- Payment details: card number, bank account, or information necessary to process transactions.
- Shipping information: delivery and billing address.
- Browsing information: IP address, device type, browser, location, and behavior within the site.
- Communications: messages, emails, or forms that you send us directly.
We do not request sensitive information (such as religion, health, or biometric data).
3. Use of information
We use personal information for the following purposes:
- To process orders and payments.
- To ship products and confirm deliveries.
- To provide customer support and service.
- To send information about promotions, launches, or brand news (only if you agree to receive communications).
- To improve the site experience and personalize recommendations.
- To comply with legal obligations or respond to requests from competent authorities.
4. Protection of your information
We take reasonable technical and administrative measures to protect your information from unauthorized access, loss, or misuse.
However, no system is completely secure, so we cannot guarantee absolute security.
Your payment information is processed securely through Shopify Payments, PayU, or other trusted providers that comply with international data protection standards (PCI-DSS).
5. Data sharing
We only share your information with third parties necessary to properly operate our services, such as:
- Shopify, our e-commerce platform.
- Transportation and logistics companies responsible for deliveries.
- Payment and verification service providers.
- Collaborators who help us with marketing or site maintenance.
These third parties use your information solely to perform the specific functions we have assigned to them and in accordance with this Privacy Policy.
6. International transfers
Your information may be processed outside the country from which you access it, especially when Shopify's servers or other providers are located abroad.
Shopify complies with international data protection laws, ensuring an adequate level of security and confidentiality.
7. Retention of information
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
When we no longer need your information, we will securely delete it.
8. Your rights
In accordance with applicable law, you have the right to:
- Access the personal information we hold about you.
- Request the correction or updating of your data.
- Request the deletion or suppression of your information.
- Revoke your authorization for the use of your data at any time.
You can exercise these rights by writing to info@mariangelicaguerra.com, indicating your full name and the reason for your request.
9. Cookies and similar technologies
We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences.
You can set your browser to refuse cookies, but some features of the site may be limited.
10. Data on minors
Our services are not intended for minors. If you are a parent or guardian and believe that a minor has provided us with information, you can request its removal by writing to info@mariangelicaguerra.com.
11. Changes to this Policy
We may update this Privacy Policy at any time.
Any changes will be posted on this page with the corresponding update date. We recommend that you review it periodically.
12. Contact
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, you can write to us at:
📧 info@mariangelicaguerra.com
Final note
At Mariangélica Guerra, we value your trust. The information you share with us allows us to offer you a more human, caring, and personalized experience, in keeping with the spirit of our brand.